At CARILO, we pride ourselves on upholding a stringent quality management system, adhering to ISO 9001 standards, with a steadfast commitment to enhancing quality, engineering, manufacturing, and all associated processes. Our system encompasses a comprehensive range of activities directly and indirectly linked to the design, fabrication, assembly, and testing of our industrial metal valves.
Our quality management system encompasses a diverse array of products, including stainless steel, carbon steel, special alloy, chrome, iron, and bronze valves. Furthermore, it extends to the meticulous control of purchased component products, necessitating our suppliers to maintain meticulously documented quality systems. We firmly believe in cultivating enduring partnerships with our suppliers, viewing them as integral collaborators essential for our company's quality, prosperity, and future endeavors.
Our quality policy, succinctly articulated as "We, the CARILO employees, are dedicated to meeting our customers' expectations in manufacturing quality valves and associated services. We operate as a cohesive team, delivering error-free products and services punctually. Our commitment remains steadfast towards continual improvement." This policy underscores the symbiotic relationship between CARILO, its supply chains, and the expectations of our valued customers, ensuring the delivery of superior products and services consistently.
Our procurement process is governed by meticulous guidelines and procedures outlined in our quality manual, supported by tiers of procedures and work instructions. The degree of control exerted is contingent upon the product or service type and its impact on the final product's quality delivered to our esteemed customers. We have established procedures to assess supplier capabilities, encompassing selection, evaluation, and periodic re-evaluation. Suppliers providing essential materials and products undergo regular audits to assess the adequacy of their quality systems. Those meeting our stringent requirements are included in our Approved Suppliers List (ASL), with their performance continually monitored and evaluated for quality and capacity capabilities. Should a supplier fail to meet quality system requirements or deliver non-conforming products or services, corrective actions are promptly initiated. Removal from the ASL may be deemed necessary in cases of repeated non-conformance.
At CARILO, our unwavering dedication to quality management serves as a cornerstone of our operations, bolstering our reputation as a trusted provider of industrial metal valves globally.